Mac Studio Password Recovery

These steps are for the installed Sogni Studio or Studio Pro app on macOS. Start with the app's Credentials screen if you are still signed in. If that cannot retrieve a password, check Keychain Access for an existing saved entry. A saved login is not guaranteed. Sogni cannot reset your account password or email you a reset link.

#Reveal the password in the Mac app

1. Keep the app signed in and open Settings → Account.
2. In Credentials, check the displayed username. Use the lock icon beside Password to unlock the saved password, then complete your Mac's authentication prompt.
3. Use the eye icon to reveal the password or the copy icon to copy it.
4. On Sogni Web or the Dashboard, use that same username without @ and its matching password. Keep the Mac app signed in until the new sign-in succeeds.

This retrieves a password already saved on your Mac; it does not reset it. The app needs a saved login for that account and successful device authentication. A native-app password may not appear in Apple's separate Passwords app.

#Find your saved password in Keychain Access

Use the Mac where you previously signed in to the installed Sogni app.

Hit Command+Space to open Spotlight on your Mac.

Type keychain in the search and open Keychain Access.

If the popup appears to manage your passwords in the New Passwords App, select Open Keychain Access.

Select the Passwords category and search sogni. Look for a Sogni login entry. The screenshots show an older saved login; its label and capitalization may differ by app version.

Open the item. This may prompt you to enter your system password used when logging into your Mac, depending on your Mac's safety settings. If prompted, enter your system password.

Click the Show password checkbox to show your password.

Copy your saved password and enter it into the password field when signing in to Sogni.

#If you cannot find the entry

If no saved login appears, this method cannot retrieve your password. Check any other Mac where you used the installed app. If you also signed in through a browser, check its saved passwords using the Web & Android recovery guide. If you are still signed in somewhere, keep that session open while you look for your credentials.

For help with next steps, email [email protected]. Include your username if known, your Mac and macOS version, and what you tried. Never send your password, private key, recovery phrase, or a screenshot showing a password.