How to Recover Your Password
Learn how to recover your account's password on Sogni Testnet
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Learn how to recover your account's password on Sogni Testnet
Last updated
Was this helpful?
Sogni has no way of resetting your password or recovering it on your behalf because your password is never stored on our servers. This is a security feature as your password is what was used to generate your free Sogni cryptocurrency wallet which stores your Sogni based tokens.
However, when you created your account on Sogni Testnet, your password was automatically saved to your browser-based Password Manager (for app.sogni.ai signups) or on your Keychain for your Mac (for native app signups).
If you created your via the browser at app.sogni.ai then you should be able to use your browser's Password Manager to look up both the username and password for account. Here is a shortcut to Google Chrome's password manager for example: chrome://password-manager/passwords
If you have trouble finding even your Sogni username, please note that you can find that in the Sogni welcome email, your username was used in the greeting.
If you installed Sogni on one of our Native apps follow the steps below to learn how to recover your password from your Mac's keychain
Hit Command+Space to open Spotlight on your Mac.
Type keychain in the search and open Keychain Access.
If the popup appears to manage your passwords in the New Passwords App, select Open Keychain Access
Select Passwords Tab and then search com.sogni.login.production
Open the item. This may prompt you to enter your system password used when logging into your Mac, depending on your Mac's safety settings. If prompted, enter your system password.
Click the Show Password check field to show your password.
Copy your password within the Show password field and enter your password into the password field when logging into Sogni ✨
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